Privacy policy

FURLIO — Privacy Policy

Last Updated: August 29, 2026

At FURLIO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase information
  • Payment-related information
  • Device and website usage information
  • Information you provide when contacting our customer support

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate about your orders
  • Provide customer support
  • Process refunds or replacements
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional messages where permitted and where you have provided appropriate consent
  • Comply with applicable laws and regulations

3. Payment Information

Payments may be processed through third-party payment providers.

FURLIO does not normally store your complete debit-card, credit-card, or banking credentials on our own servers. Payment information is handled by the relevant payment provider according to its privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Order fulfillment/supplier partners
  • Website and technology providers
  • Marketing and advertising platforms
  • Customer-support providers

We only share information reasonably necessary for these services.

We may also disclose information where required by law, legal process, or government authorities.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Keep our website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Measure advertising performance
  • Improve our products and services

Third-party services such as Shopify, Meta, Google, payment providers, or analytics providers may also use cookies or similar technologies according to their own policies.

6. Advertising

We may use advertising platforms such as Meta to show advertisements and measure the effectiveness of our campaigns.

These platforms may collect or receive certain information about your interactions with our website, subject to their respective privacy policies and your available privacy choices.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

FURLIO is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

FURLIO
Email: furlioofficial@gmail.com
Phone/WhatsApp: +91 9562052640